MP
Modise P

1 reviews | Active since Jan 2016

13 Jul 2018, 19:08

Debonairs soshanguve xx thorntree messed up service delivery

These guys are the worst, they have days when their phones work, it's not always. They ignore calls and our airtime is wasted busy listening to the voice machine. Their service is extremely poor , I'm never buying there. I've been calling since 17h30 but no answer it's now 7pm. It's the closest place to us. Wish they just close it cause it's just useless

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jul 2018, 11:15
Official

Hi Modise

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***