1 reviews | Active since Sept 2019
Debonairs service sucks
******* service from Debonairs Pizza Sparks Road Overport Durban. If I could give them a zero I would. So today with me having the flu decided to call Debonairs sparks road and order a Something meaty large crammed crust that cam to R152. That was at 11:30am on 5 September 2019. I was told it will be ready in 30min. So I waited. Called back 1hour later which is 12:30 and they told me the driver had just left with my order. They about 10min away from me. 40min later which is 13:10 still no pizza. Now sick an upset and hungry I called back and the teller says he just left a few min ago and will be any minute. I asked her to please cancel it because it's now 1hour and 10min pass the time I was told. I was told by her. Not sure her name and that his on the way and I have to take it. I told her to call the driver and ask him not to bring it to me. For all I know he probably didnt leave yet. ????
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has since been resolved.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***
