TL
Tina L
1 reviews | Active since Aug 2016
12 Nov 2019, 21:24
Debonairs runs a promotion of lies
There I hated pizza coz of germiston debonairs but then after few months I then started ordering pizza over the phone for about 3 months and there were a promotional going on of which I won a 500 flight voucher. Was very happy little did I know that it was a lie. Today I called them they say my voucher has expired question is why didn't they inform me on that sms saying I won the voucher about the validation date? I feel as if they **** to me. Am so angry and disappointed at the same time.
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Debonairs Pizza's replyOfficial
15 Nov 2019, 15:55Hi Tina
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please note that all reward vouchers were valid for 1 month from the date of receipt by Participants.
The competition Terms and Conditions were available on the website for the duration of the competition.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please note that all reward vouchers were valid for 1 month from the date of receipt by Participants.
The competition Terms and Conditions were available on the website for the duration of the competition.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply15 Nov 2019, 15:55
Official
Hi Tina
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please note that all reward vouchers were valid for 1 month from the date of receipt by Participants.
The competition Terms and Conditions were available on the website for the duration of the competition.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please note that all reward vouchers were valid for 1 month from the date of receipt by Participants.
The competition Terms and Conditions were available on the website for the duration of the competition.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***