PT
Paballo T

1 reviews | Active since Aug 2011

26 Mar 2018, 21:26

Debonairs: ******* and Bad Service!!!

Debonairs sells their 40% fruit juice for a whopping R24.99. That's a ******* if you ask me. This besides the fact that their service is slow.

I went to Mall of the South yesterday after church to buy Pizza for a friend after three years of deliberately not setting foot at Debonairs: due to the bad service mainly and was shocked after I paid for their 500ml house juice which is not even 100%. This is crazy considering that is a price one would pay for an alcoholic beverage at a fast food store and that one would also pay for a litre of 100% juice at a normal store. I have no qualms paying extra for soft drinks at a restaurant as I know the prices are different and inflated but this is just RIDICULOUS. I was in a rush and not in the mood to take it up with anyone at Debonairs but I am disgusted and remember why I haven't set foot at the store for 3 years over and above the bad service. It is a *******! See me there, **** me!!!

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Mar 2018, 14:41
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: 086 137 499