AB
Abu-Bakr Badat

1 reviews | Active since Nov 2018

14 Dec 2019, 21:37

DEBONAIRS RESERVOIR HILL - WORST PIZZAS

DEBONAIRS RESERVOIR HILLS - so tonight I just wasted R400 on cardboard with sauce on it . I can't believe the food coming out of that ****ing outlet.

Feedback from the manager tonight is that 90% of customers are unhappy , this is not the first time I've experienced dry , toppingless and late pizzas

Can someone get this owner of the branch to Intervene?

I WILL NEVER BUY FROM DEBONAIRS EVER AGAIN. KEEP UP THE POOR SERVICE - WELL DONE ON 0 EFFORT AND CUSTOMER SERVICE

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply16 Dec 2019, 10:23
Official
Hi Abu-Bakr

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Debonairs Pizza Team
AB
Abu-Bakr Badat's update04 Feb 2020, 22:22
Reviewer Update
2020 - Still no call nor feedback.

Lost my number? Or just don't bother ?