1 reviews | Active since Jun 2018
Debonairs really dissapointing !!!
I placed a order today at 06 June 2018 at 11:57 Order number 12 with Debonairs Parow. I ordered a Real Deal Triple Decker Chicken NEW Pizza. It was horrible! The dough of the pizza was hard and thick. The pizza was cold and the pizza was cut up so ugly in all the wrong directions. Whoever made that pizza must have had a terrible day. Im very unhappy I paid R69 and tipped the driver R10. I always order from Debonairs and I never had a problem until now. I wont order from the Parow branch again!!!!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***