Debonairs promise sticker means zilch!

Debonairs came out with a promise- if the sticker on your box is black your pizza is free. If you make a promise - stick to it, if you need to deliver to outlying areas, tell the customer it might take longer the pizza might not be as hot at arrival. Customer service is terrible! The Driver blames the area and the kitchen for delaying, the branch manager blames the area... guys point is- you have a promise sticker. Don't put it on the box then or get a new sticker but you CANNOT deliver a cold pizza to someone who if they had to collect they would take less than 10 minutes to get to your store. I wont say anything about the Debonairs bases that sometimes tastes half cooked... thats a story for another day