SM
Siya M
1 reviews | Active since Aug 2015
30 Aug 2015, 17:48
Debonairs Pizza Worst Service Ever
I ordered a Chicken double stack at around 15:30 today. At around 17:30, the pizza delivery guy finally comes to my place. He gives me some sorry excuse, not an apology, that he was busy today. Because it was raining I ask him to give me the pizza as I am getting rained on, he tells me that if I don't want this pizza I can leave it. That's is when I left him at the gate and I still had no pizza . Not only was my pizza delivered after 2 hours, I had to deal with a rude delivery guy.this is not what I expected from Debonairs
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Debonairs Pizza's replyOfficial
01 Sept 2015, 11:50Hello Mamlu ,
Thank you very much for taking the time to report your experience with our Summerstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Summerstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply01 Sept 2015, 11:50
Official
Hello Mamlu ,
Thank you very much for taking the time to report your experience with our Summerstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Summerstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)