1 reviews | Active since Sept 2017
Debonairs Pizza the worst Pizza Ever
I ordered pizza today from Debonairs at Westwood Mall, a triple-decker meaty with Mexican Fiesta sauce and extra cheese. 1stly the lady told me it will take 10 min for my order to be ready, I had to wait 25min for my order. After all that waiting the Pizza came. there was hardly any cheese even though i had paid for extra cheese, the layer at the bottom of the pizza had no sauce and very little ot nothing of the meat itself. For a triple decker the pizza was absolutely nothing like the one in the picture on their site or the adverts on tv. My colleague had ordered the wings aswell and those were just as pathetic as they were tasting like they were just boiled.
This is pathetic the level of food Debonairs is dishing out to us the patrons and we still have to be paying our hard earned money for this *******. Unacceptable!
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
