Debonairs pizza protea gardens Mall

I ordered debonairs pizza from protea gardens Mall, firstly it took 3 hours to arrive, I ordered 2 large triple decar but it was a disaster it was dry, no source and the topping OMG! it was really bad its like I had ordered a normal pizza not triple decar pizza, I'm really not happy with firstly the service and the pizza, you can't even contact the store as their line is not going through and one cannot even go to the store to lay a complaint as they only deliver.