Debonairs Pizza Problem

We ordered Pizza from the Bluff Debonairs Brunch and the lady that took our order told us that our delivery would only take 30 to 40 mins , it came an hour and half late ..when it came i was upset because besides it being late the box had been smashed , it was extremely cold and half off the pizza was stuck onto the box lid ...We called the manager of the Bluff Debonairs Brunch while the driver was still at our residence, he informed us that it was late because they were busy but never answered on the other flaws we had with the order...He was not very helpful at all, the only thing he offered was to make a new order which he didn't tell us how long it would take ..he also said that there would be no compensation for there mishaps..so rightfully we refuse because we were very hungry at that stage...in conculson to my review is that i cant come to terms the way they handle the situation and treated our food was absolutely disgusting and I'll never purchase or neither would I recommend Debonairs Pizza to anyone