Debonairs Pizza Primrose

Dear Debonairs Pizza Primrose

I understand that the branch has only opened recently and you are new in the game and with the festive season, received many more orders then you could cater for.

With much regret, I will be rating the store with only 1 star. a Star of much disappointment and regret that I had purchased there in the first place.

We placed on order just before 18h00 pm on the 23rd of December 2020. After we had placed and paid for the order, we called the store about 1hr later to query the arrival of our order. On the quest, we firstly could not get through to the store, on the 3rd attempt, one of the staff members answered and was tolled it is on its way.

We then received our food 30 min after we called and was told it was on its way, even though we do live 5 min away from the store. So in total we has waited 2 hrs for our food. THEN, with even more regret, we do not get what we order or paid for AND WORST IT WAS COLD!!

This saddens me as it is not just the stores name to it, but the brand in over all that must suffer.

You need to keep to the Standards!!