TM
Thembeka M
1 reviews | Active since Mar 2019
27 Mar 2019, 17:18
Debonairs Pizza poor service
I ordered a Pizza from Debonairs and the order only came 2hours later. the sticker was already black and unfortunately the Pizza was not for free as promised by them so we turned it back. My concern is we did not get an apology from Debonais just to acaknowledge what they did. The only thing they said was that the case was closed with an sms.
Very disappointed Customer.
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Replies (1)
Debonairs Pizza's replyOfficial
02 Apr 2019, 16:07Hi Thembeka
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply02 Apr 2019, 16:07
Official
Hi Thembeka
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***