UZ
UThobeka Z
1 reviews | Active since Feb 2019
14 Feb 2019, 08:45
Debonairs Pizza Pinecrest Centre attitude and wrong communication to the public
I visited their shop today to buy pizza at exactly 08:35, the operating hours on their door is 08:30 but suprisingly when i got there the ladies where too busy to even attend to me and a minute later the one lady said their shop opens at 09:00 mind you im late, why do they have wrong times written on their door nd on the intranet
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Debonairs Pizza's replyOfficial
27 Feb 2019, 13:34Hi Thobeka
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: 086 137 499
Debonairs Pizza's reply27 Feb 2019, 13:34
Official
Hi Thobeka
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: 086 137 499