YR
Yathish R
1 reviews | Active since Mar 2019
29 Mar 2019, 20:03
Debonairs pizza Phoenix - poor delivery and communication
I had the most horrible experience from debonairs Phoenix. The turnaround time was over an hour and the staff and manager was not very helpful! Over an our waited when I live 5 minutes away.
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Debonairs Pizza's replyOfficial
10 Apr 2019, 14:26Hi Yathish
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 14:26
Official
Hi Yathish
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***