1 reviews | Active since Aug 2014
Debonairs Pizza Online Services
I ordered a Pizza online at Debonair's Pizza at 2015-12-20 02:22 PM, I was told it would take 40-45 minutes to be delivered. I called Debonair's Bellville Mall at 15:04 and was told that my order was still in store and they were waiting on a delivery man to fetch it. They phoned me at 15:06 to inform me that the Delivery man is on his way. I phoned them at 15:17 to ask how long this would take, I was told that there is no way of knowing, however the delivery man is on his way to deliver my order. At 15: 26 the delivery man called me and said that he had my order and I went and fetched the 1 x MEATY CRAMMED-CRUST(R) Normal Cheese and Paid the delivery guy R105.00 then went on my way to devour this delicious meal. However, the meal was not delicious at all. The Pizza bread tastes old / stale and hard to chew, probably had too much yeast on it. I don't claim to be a Chef and mastered to art of making Pizza dough on anything, but I am a Pizza eater, and I love to eat it. Poor #poor Debonair s: not only was the delivery late, however the Pizza bread was below par.
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bellville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
