NB
Nthabiseng B
1 reviews | Active since Jan 2011
01 Apr 2015, 16:47
Debonairs Pizza Missing An Ingridient
Last night 31/03/2015 at around 18:45 I stopped at the Debonairs in Little Falls to grab a Pizza, I purchased the Meaty Filla, half chicken and half meaty one of my favourites, to my surprise when I got home the Meaty Filla was missing the Mozarella and the special sauce. I paid the full price of R99.90 and didn't get what I paid for.<br> I think the staff can't handle pressure well as the minute the store started packing up they dropped the ball. The reason why I chose Debonairs from the rest is because of the taste of their Pizza but if they start cheating us of those special ingridients then they just as good as the rest of them. Very disappointed at the taste of the pizza I has last night. :(
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Debonairs Pizza's replyOfficial
02 Apr 2015, 10:14Hello Nthabi1984,
Thank you very much for taking the time to report your experience with our Little Falls branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Little Falls branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Apr 2015, 10:14
Official
Hello Nthabi1984,
Thank you very much for taking the time to report your experience with our Little Falls branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Little Falls branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)