1 reviews | Active since Oct 2018
Debonairs pizza Midwater
Can not believe how pathetic debonairs Pizza Midwater is. Pizza was on a special and their meduim is like a super small. Like really and then it was smudged even. Went to the shop spoke to the owner/manager and wouldn't even refund me with my money. Like what is that. And then my pizza was ice cold and she said give it to staff to warm up. Like really woman you want me to eat stone hard dry pizza. Do you even know about food. Spend R300 on pizza and you receive disappointment. One thing is the staff was super friendly but the owner don't care anything about customer satisfaction and tells me that they can't throw food away. How it looks is how it's made and that you should not call and order do it rather online. Like really what's the difference.
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***