1 reviews | Active since Dec 2019
Debonairs Pizza Maponya lacks the sauce
I think most people know that Debonairs Pizza continuously has issues, I’ve genuinely let things go but my chicken triple-decker pizza from Maponya Mall not having their “famous” Debonairs sauce and barely having chicken in it (the dough wasn’t even properly cooked), is disrespectful considering I paid full price for it. I’m almost certain I won’t get a response considering I just called them and I was told the manager would get back to me.
Apparently you’re not supposed to eat the pizza so they can contact the branch to send another one. I guess I have to inspect the pizza every time with the hope that everything is there before I eat it. Is this on the slip or is there something I’m missing?
Truly a waste of my money. I won’t be buying from Debonairs ever again. Please lose my details on your database guys, please.
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team