Debonairs Pizza Keylargo Boksburg

I am appalled and utterly disgusted by the service that I have received, not once but twice already from Debonairs Pizza Key Largo Centre in Boksburg. Firstly I live literally about a stone throw away from the store. The first incident, that I unfortunately thought would let it slide as I had thought would be a once off, happened on the 30th June 2018. I placed the order on my mobile app for a chicken triple decker pizza at 19H59. I figured since I live within close proximity (in fact less than a kilometre away) of the store, the order would be delivered in under an hour. The order was eventually delivered around 22H00 after several inquiry attempts. At delivery, there wasn't even a mere apology for the delay. I made a mistake of not taking the matter up because I did not anticipate I would be experiencing the very same ********** customer service exactly a month later. I placed the very same order again on the 03rd August 2018 at 19H49 on the mobile app at the same store. Once again I had to be the one that had to constantly call the store to find out about the status of my order as seemingly the store showed no regard whatsoever where their customers are concerned. I had to eventually call in to cancel the order around 21H30. The delivery man only arrived at 21H36 after I had already canceled the order. I truly am disgusted at the store's customer service and the disrespect shown to myself and the rest of the customers that consistently go through the same experience and have no recourse. As of tonight I pledge to never ever buy from Debonairs again, even if it's the last place on earth.