SM
Sibongile M
1 reviews | Active since Nov 2019
19 Jan 2020, 16:17
DEBONAIRS PIZZA IS A WASTE OF MONEY
I bought a Chicken crammed crust from Debonairs Umgeni Business Park , abd I must say it was horrible. There was no chicken inside, it was dry and chewy like it was yesterdays warmed pizza. The cheese griller was old. I am very disappointed that I wasted my money for old pizza. I will never buy pizza from Debonairs again.
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Sibongile M's updateReviewer Update
19 Jan 2020, 16:28This is my invoce number 851161
SM
Sibongile M's update19 Jan 2020, 16:28
Reviewer Update
This is my invoce number 851161
Debonairs Pizza's replyOfficial
21 Jan 2020, 20:19Hi Sibongile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply21 Jan 2020, 20:19
Official
Hi Sibongile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***