Debonairs pizza hours on delivery

I ordered a pizza at Montana crossing Debonairs pizza. After 2 hours of waiting, I'm told there's no drivers. Secondly, Debonairs tracking app is off. What a turn off. The customer contact number is available when ordering, why not have the decency to call and tell me why there's a delay or refund me my money so I can order elsewhere if you have no capacity. Your service sucks Montana Crossing Debonairs pizza. IT SUCKS BIG TIME