1 reviews | Active since Sept 2016
Debonairs Pizza Heidelberg gauteng - discusting service
<p><br />good day my name is tania, i placed an online order on the 25th of August at 6:25 waited for our pizza to be delivered but by 6:45 i called the shop to find out where it was they said the drive has left with our order, we waited till a few minutes after 7 tried calling again were then that time no one answered the shops phone. we did not have any reply to any of the people i was then forced to place an order at 8:30 with a other place!! this was unacceptable due to the fact i had people over and was letdown by this shop!!!!</p> <p>Today is 15September and still no feedback from what happend that day!!!!</p>
Thank you very much for taking the time to report your experience with our Heidelberg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Heidelberg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)