1 reviews | Active since Jul 2018
Debonairs pizza evaton mall
I am very disappointed with evaton mall debonairs pizza outlet. I placed an order at 15:07 and I was assisted by a lady called Sebolelo using the telephone number : (016) ********** ,i called 3 times to enquire about the order. Its now 17:41 which is over 2hours and 30 minutes but I am still waiting.. I live less than 4km away at a place which is easy to find along the Golden Highway. They should just allow Romans pizza to user their delivery bikes for a service much better than this
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***