1 reviews | Active since Oct 2017
Debonairs pizza empty
I odered a meaty triple decker and i was so disappointed when the pizza was over cooked and a bit burned and dry, not to mention the toppings that were close to nothing , my family and i have always enjoyed your pizza, is this the kind of pizza that debonairs will be serving from now on?
Your response will be highly appreciated, kindly see attached for the pictures.
I brought it into debonairs attention via email on the 13/10/2017, no one cared to reply.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***