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lezahnhart L

1 reviews | Active since Jan 2017

13 Jan 2017, 21:08

Debonairs Pizza El Ridge Boksburg

<p>i am so disgusted with this shop! I placed an order at 19:34. At 20:24 I phoned and they said the order is on its way. 20:50 I phoned again and it still did not arrive. It is now 21:06 and I received my order. Almost 2 hours after!! It's cold and tasteless! This is not the first time Debonairs have left me ****ed! I will not order from you again. Useless service!! Contact me asap to arrange when I can collect my money</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply14 Jan 2017, 07:56
Official

Thank you very much for taking the time to report your experience with our El Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)