KM
Keneilwe M

1 reviews | Active since Mar 2018

01 Apr 2019, 11:00

Debonairs Pizza Disappointment

Never again will you see me ordering a multi layered pizza at Debonairs Pizza Protea Glen Boulevard. For the second time now their pizza is ridiculously dry with barely any toppings or sources. Only one of the layers had that tiny bit of source and approximately 2 blocks of ham per slice. I mean do you call that a pizza!!!! If i could i would upload the pictures to show how inedible the slices were.

I ordered a crammed decker and if you order online you receive a 10% discount. That is nonsense because when i clicked on the deal i could not proceed because "something was wrong with the sever" but when i place an order normally without going to the deal, it goes through with the original price.

I am severely disappointed in Debonairs at Protea Glen and swear never to go back there. It is a waste of money. Nxa!!!!!!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply03 Apr 2019, 15:44
Official
Hi Keneilwe
 Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team 
Customer Care Line: ***