kM
kedibone M

1 reviews | Active since Jun 2019

22 Sept 2019, 00:15

Debonairs Pizza delivers my pizza at 22h00

I have to clap hands for the efforts the delivery people made to make sure I get my pizza even if it was 22h00. I don't know why the store has to put these people through this, I almost felt bad for actually ordering pizza, when they explained that around month end they get so many orders at the same time and the store does not reject orders they accept make them and dumb them onto the delivery guy who have to navigate through close to 15 orders at one time. Yes I got my pizza very late at night by the time the head offices at debonairs are closed and the shops phone numbers are also closed but somehow the drivers are still out there, also I noted that the drivers were not of South African nationality which clarified the unstable working conditions for them.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Sept 2019, 15:32
Official
Hi Kedibone

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please provide us with the branch name so we can address this matter.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Debonairs Pizza Team
Customer Care Line: ***