1 reviews | Active since Sept 2016
Debonairs Pizza continue to shock me with their service
I posted on the 28 May 2019 about the terrible service I received from debonairs pizza. To which no resolution was made. I received a call from someone at debonairs, saying that they would compensate me for the bad service with a voucher. To date, i have not received any word back from debonairs, even after I rep**** several times on my initial post, debonairs made no attempt to be true to their promises. I'm very dissapointed.
"I placed an order for delivery, currently posting this as I am shocked at the service. It's literally an hour since I ordered my pizza and still haven't received it. All the app says is "We're making it". Trying to call the store, with no answer. I wish there was a way to cancel my order as I'm very disappointed at this service. The order has already been paid for online."
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.