JVdM
Johan Van der Merwe

1 reviews | Active since Jun 2018

22 Jun 2018, 18:44

Debonairs pizza boxes...

Delivery was on time and delivery guy friendly but pizzas were pressed flat so 40% of the cheese were stuck on the roofs of the boxes.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply26 Jun 2018, 15:17
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***