SL
Sibongile L

1 reviews | Active since Jun 2017

21 Jun 2017, 10:47

Debonairs Pizza Blue Hills , Midrand - Absolutely Terrible Service

<p>I am appalled at the level of service of the Debonairs in Blue hills Mall, Midrand. They take over an 1:30 minutes to deliver a pizza as well as present it to a customer cold. When I called the branch to inform them of this the Manager was rude! The MANANGER. I have never in my life have experienced such mistreatment as well as terrible customer relations. I as well as my collegues will never buy from there again. i I literally work down the road from this branch however my orders are never on time. If there was a better management where it comes to customer satisfaction I would not be so irate.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Jun 2017, 20:13
Official

Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)