1 reviews | Active since Jul 2017
Debonairs pizza bad service
I ordered the on the double pizza via call centre number at 12:21 Nd was told it would be delivered after 40 min, which would have been 13:01, the pizza was delivered at 13:25...24 min late the delivery guy said I must call the call centre and ask them, I was made to pay for a pizza that was late, called their contact center and they said they will contact the shop and call me back but no one contacted me.
Hi Sindisiwe
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they will be escalating this to both the restaurant manager and the area manager. Please can you send us the details of the branch so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Sindisiwe
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they will be escalating this to both the restaurant manager and the area manager. Please can you send us the details of the branch so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***