CM
Chechema M
1 reviews | Active since Nov 2017
12 Dec 2019, 21:07
Debonairs-pizza at Library Gardens sucks!!
Today 12/12/2019 @ 7:21pm I placed an order with Debonairs-pizza Library Gardens Polokwane, Limpopo. I very disappointed with their service I only received my order at 8:55pm. I called them to check the status of my delivery and spoke to a rude lady called Tebogo saying she will call me back she never did. When I called back the same Tebogo drops my calls 5 times. I even called customer care. Their level level of service is very poor. My order no #***3. This is total nonsense
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Debonairs Pizza's replyOfficial
16 Dec 2019, 10:44Hi Chechema
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Debonairs Pizza's reply16 Dec 2019, 10:44
Official
Hi Chechema
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team