Debonairs pizza

I ordered it 18:51 and received my pizza at 20:51. Waited for 2 hours just got my order. I tried calling to track my order but there was no answer. The pizza is warm and the toppings are stuck to the top of the pizza box. I guess I can't Busan them this time because I have them a 2nd chance. I took pictures but I can't figure out how to upload them.