Debonairs Phoenix service is terrible

I placed my online order only to receive the delivery an hour later. Further, the order was incorrect. When I called the store to inform them, they said they've been trying to contact me but couldn't get through. So how did the driver call me twice when he was lost? .... I've paid for something that costs far more than what I've received. This type of service is absolutely unacceptable. Will wait for the store manager to contact me .