Debonairs pathetic excuse for customer service

It's very disappointing that you have an online platform where customers can raise there concerns regarding the service and pizzas of debonairs for the past few days iv been sending my complain and no body response at all.. My husband and I bought the triple decker pizza from debonairs in Athlone when we got got to have the pizza for supper we noticed that the dough was still raw and the tomatoes had a unpleasant taste and oudor my husband immediately called back to the store to address this matter the person he spoke said they not able to help if I dont have the recipet the more I explained to her the receipt was taken when we collected our order and wasnt given back she cut the call.. hence I send an email on the debonairs online customer service platform and got no response and its been a full week.. I sent and email to info @ debonairs as well no response or call backs .. what a pathetic excuse for customer service