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1 reviews | Active since May 2016

27 May 2016, 09:05

Debonairs only gives feedback on hellopeter then ignores

<p>I lodged a complaint on the 4th of may on hello Peter and debonairs rep**** asking me to send them an email with the store details and my contacts details and I did that. Since then I sent them another email that they chose to ignore as well. So now I'm puzzled as to why the only respond on this site, is it for publicity and they do not care about their customers and if thats the case they should just let it known </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 May 2016, 09:20
Official

Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)