1 reviews | Active since Jan 2017
Debonairs Norwood - Online order - 4hours later and no delivery and no sign as to how to get my money back.
<p>I placed and paid for an order at 13.00 and it's not 16.47 and the order still has not arrived. I have tried calling the store intermittently between 13:40 to now and still no response from the store. </p> <p>I called the call center from the app and they are closed on public holidays, which is well and good, but I would like my money back. </p>
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Norwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)