Debonairs no pizza no refund

I placed an order online via the app at 6:29, I pay online for delivery. No one bothers to call me to tell me the store in Protea gardens does not deliver at Protea Glen Ext 22.around 20:00 I call the store to be told by the manager that they don't deliver and they tried calling me which they did not and there was no answer but I have been tracking the order and it progresses from sending order to the kitchen to making my pizza but no phone call. I. Still haven't received a pizza or my money back. Customer care centre tells me all they can do is log a complaint and request for a refund. I'm now left hungry with a 4 year old child because no one bothers to give feedback so I can maybe try another fast food store that actually delivers and cares about their customers.i have no food and have no money to make an alternative plan because debonairs decided to accept my money after reviewing my address for delivery and still have the audacity to charge for a delivery fee. This is unacceptable as this isn't my first time ordering online, iv used the app for delivery at Protea Glen and at my workplace and I guess this will be my last...i need my money back