1 reviews | Active since Jan 2016
Debonairs Menlyn *** service!!! SIES!!!!
I called Debonaris Pizza in Menlyn around 10am yesterday, placed my order for delivery. I was assisted by a guy called Nyasha, he said to me the order will take +- 30 minutes to arrive. Can you believe at 11:30 i was still waiting for my order, i even had to call and ask whats the hold up, only to be told that they are still waiting for the driver .... like what bull**** is this??? i spoke to the manager by the name of Forgive (like how ironic) and she told me that the driver had a break down - that is none of my business!!! My food was only delivered at 11:50 , waited almost 2 ****en hours for my food!!!! When i asked the driver what time do they start work , he says 10:30am.... i was so lost!!!
stupid, *********** people!!! NYASHA AND FORGIVE NEED TO GO FOR SERIOUS TRAINING!!!! NXAAAAAAAA SIES!!! POOREST OF SERVICES!!!! FO****!
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team