1 reviews | Active since Feb 2013
Debonairs making a fool of customers
I ordered my triple decker chicken and mushroom at 19:57 in Chilli lane and got my pizza at 20:30. Everyone that came after us left, it was now just is and the staff. My lady asked why isbour order taking so long and some lady called Ethel said "its coming, the chefs put the same flavours first and ours is next". 10 minutes after she **** i asked the same Q and she says there has been a mistake. Why is Ethel making a fool of customers, if you made a mistake explain to your clients an they will understand and DO NOT lie to them. I asked for her name and she paused for a while before she told me, I dnt even know if Ethel is her name.
Debonairs Chilli lane has lost a customer, i will rather drive to Rivonia because i order they will get order.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.