LM
Luyanda M
1 reviews | Active since Jan 2014
22 Nov 2019, 20:27
Debonairs Magalies Rotten Service!!!
Debonairs service is the worst Ive ever experienced. I ordered food more than 2 hours ago and still waiting. My kids are hungry!!!!!! About a month ago they delivered cold pizza and still expected us to pay! Someone please help me understand what nonsense this is!!!!!!!!!!!!Need I mention that here in Rustenburg we actually pay for delivery!!!! My friends and family stay away from Debonairs! Calling them is an even bigger nightmare!!!!!!!!
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Debonairs Pizza's replyOfficial
24 Nov 2019, 16:54Hi Luyanda
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply24 Nov 2019, 16:54
Official
Hi Luyanda
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly..
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***