Debonairs lifestyle - the worst

<p>Being a loyal customer to debonaires lifestyle has done nothing for me except that now i probably could give them an award for *****ing me over and over again! the they dont even deserve the 1 star rating . </p> <p>On 3 occasions i have had thee worst experiences.</p> <p>1. First incident : ordered x2 large pizzas on a Friday ..took them 45mins for them to deliver (because either they were shot staffed or i didn't matter) no problem i waited only for me to receive wrong order. By the way I only prefer tikka chicken from debonairs. Infact that's the only pizza outlet we like with my family.</p> <p>I called the store , informed Manager Mike,( as expected , he offered an apology..of course my family had to eat the horrible flavor..and i couldn't eat it after waiting that long because I ONLY EAT TIKKA CHICKEN!</p> <p>Second incident: 28 May 2016, arrived at the store personally around 7:40pmish..again ordered X2 large pizza (tikka chicken+ chicken mushroom) guess what, tikka chicken came back without garnish - spring onion after i have asked why the pizza had missing ingredients " i was told , maybe the people in the kitchen are rushing to go home hence they forgot! " THE NERVE! How is that my problem.? As far as i know the store closes at 9pm. I asked them politely asked again for a finished product. As expected..the sprinkled an old garnish on my pizza. I walked away-</p> <p>Third incident :yesterday 01 June 2016.</p> <p>Lunchtime 13h00 placed an order for delivery. Mind you i work less than a kilometer from your store...i was told it will take an Hour for them to deliver.(just my lucky day yay! ) i waited..real deal tikka chicken + sub something meaty..of course they messed it up. 14h00 again Mike called me trying to save his back protecting his *********** staff telling me not to email you.even though i repeatedly asked for the head office number and email address. Guess what he refused. I told him i will google and find your details. If it means getting this on hello peter i will do it.</p> <p>This complaint is not about me being offered freebies..I DONT WANT THEM! Keep them.</p> <p>I am all for consistent good customer services not when it suits your employees.</p> <p>See attached photos. The pizza Mike prepared for me was dry and had a thicker base.i was defeated to even complain .(i understood they were busy but a customer cannot order at 13h00 only for me to eat at 15h00! Pure ***! if you ask me. ask them to check their records under my name..and tell me if i deserve the ******* service they keep shoving in my face .</p> <p>I dont want to speak to Mike again. Am enough of useless apologies. Money wasted!!</p> <p>Ps: I did return the other pizza , when the "correct YET DRY "order arrived</p> <p> </p>