Debonairs late, tasteless and cold pizza

I've ordered few pizzas from debonairs on Saturday night 1hr 45min later still no pizzas I got in touch with the online chat they said called debonairs called them got to a women who told me unfortunately I have to wait another 30min. I ask to speak to a manager or something she told me she will get the manager to call me back in 5min time, I finally got the pizza's cold and tasteless.. Was the worst pizzas ever.. And 3 days later still waiting on the manager to get back to me **** service went down and quality