1 reviews | Active since Feb 2017

09 Feb 2019, 20:36

Debonairs late delivery

I have ordered 1 large pizza and it took more then 45 minutes to deliver, they have told me that it will be 25minutes for delivery and yet they had the tendency to tell me that its not free. Please do not ever order from the lenasia signet terrace debonairs.They the most useless staff I have ever came across. Never again will I order from them. This is the most putrid service one can ever ask for.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply25 Feb 2019, 16:01
Official
Hi Mohammed
 Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team Customer Care Line: ***