Debonairs Late Delivery
I've ordered a Pizza at 12:17 online. It is now 13:30 and still no delivery
This store is around 3-4km away from me, I've contacted their landline but no one answers. What is the point of offering deliver services if you will take more 90 minutes to process and order for deliver. This is unacceptable practice. If only had I not paid online I would have refused the pizza. You pride its red its hot and if its black its free". Obviously it will be red because you took you sweet time to actually process the order
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***