Debonairs Lambton Drunk Drivers

I placed an order at the Lambton branch on the 12th of October and my order arrived over an hour late. The driver called me saying he's downstairs, I must come down to fetch the pizza. Of which I did but there was nobody there. I had to wait another 10 minutes before he eventually arrived. And when he arrived he never apologized and told me he was just around the block delivering to another customer when he called me. Of which I knew is a lie as he also stank of alcohol. He was heavily intoxicated. So I realized this driver either came from visiting a girlfriend or a tavern along the way to deliver. I placed my order around 6pm and it arrived 8pm with a black sticker meaning the pizza was already cold of which I told the driver I am not gonna pay for it as the company promises but unfortunately the driver seemed desperate and even coerced me into paying for it. I had to because it was late at night and we were all alone, so I feared for my life. But the most disgusting thing is when I informed Customer care the next day and all I was told was they will investigate the matter. And till TODAY NOVEMBER they never came back to me. I get SMSs saying the matter has been resolved but never have I received ANY feedback on them about the matter. Sorry I hate Debonairs because it takes its customers cheaply. We are regular customers for it to take such a matter lightly has showed me how much Debonairs really doesnt respect or value its customers who regularly put money into their accounts! BEWARE DEBONAIRS LAMBTON IT IS RUN BY A BUNCH OF DRUNKARDS! YOUR ORDERS ARE BOUND TO BE 2 HOURS LATE! DONT ORDER FROM THEM. THEN THEY PROTECT ONE ANOTHER ON TOP OF THAT! ITS A **** RESTAURANT SORRY. I HAVE EVEN BEGUN ORDERING FROM ROMANS NOW. NO MATTER HOW NICE THEIR PIZZAS ARE, I'D RATHER NOT BUY FROM THEM SINCE THEY DONT VALUE OR RESPECT THEIR CUSTOMERS.