Debonairs ke nonsense!

I ordered a pizza at 18:52 and the driver called me shortly after to confirm address and directions and he told me my order is with him and he is leaving the branch. I waited for about 35mins and called the number provided when i ordered to check if he wasn't lost and was told that he is on his way to me. So its 20:44 and the driver calls me and says he's outside, upon our meeting i enquire what took so long and he tells me about how other drivers don't want to take orders coming to where i live and he was delivering orders from earlier in the day, i ask how that is my problem and he still made lame excuses woo ke grand because irs not the first time such nonsense happens.