1 reviews | Active since Nov 2016

14 May 2018, 20:39

Debonairs is the worst!

Sunningdale is the worst. Wrong order and no one cared! I use them all the damn time & yet they gave me the wrong order! When I called to get a resolution the manager didn't care. So I'm stuck with a 150 pizza I can't eat!,

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 May 2018, 16:13
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***