1 reviews | Active since Apr 2018
Debonairs is ****
I placed an order at 11:30 and i have not received it yet and its 13:05. I called in at 12:20 to find out when to expect my delivery and the lady I spoke to on the phone said my delivery will arrive in 5 min and i'm still waiting...
My lunch is over and I have to get back to work now and i have not eaten and i wasted my airtime calling them then after and hour and 30 min I get a call saying that they can't delivery where i work and that I need to place another order.
i'm so disappointed, next time I want pizza i'll order Panarottis.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***